Frequently Asked Questions

patients log in via a kiosk

Please read the following if you have questions. If you have any additional questions, please contact our office manager at or call us at 419-931-3020.

What types of problems do people come to mental health professionals with?

People may seek mental health services after struggling with anxiety, depression, stress, relationships, PTSD, bereavement, eating and body image issues and substance abuse. Some people have issues related to their normal development such as identity or relationship issues.

Some people are not sure what the problem might is but just know they are not functioning or feeling the way they normally do. They might notice having a harder time studying, eating or sleeping too little or too much, or otherwise just not meeting their day-to-day obligations. We can help assess, diagnose and treat mental and emotional disorders.

Don’t put off seeking counseling or therapy. If you are considering it, this is an indication that you probably could benefit from the experience.

What happens at the first session?

Depending on what type of services you are seeking, you will be clinically and/or medically assessed to see what types of treatments would be most beneficial to you. This will last 1 hour, depending on the service. Your provider can discuss in more detail what you can expect when working with them.

Will my insurance cover the fees?

Your insurance company will be happy to review your benefits with you to determine the best course of action. View our Full Fee Schedule for more information.

How often should I see my therapist?

This depends on your diagnosis and what you and your therapist have determined is the best course of treatment for you. Generally, clients will meet with their therapist once per week.

Can I work with my therapist if they aren’t in your office?

Yes! Our office allows you to work with outside providers. We want to provide the best quality care for our clients. We may ask you to sign a Release of Information (ROI) to coordinate care, if necessary.

Do I need a referral to see a provider in your office?

For most of our therapists, you do not need a referral to engage in treatment, unless specificied by your insurance company. Please check with your individual insurance carrier.

*Ms. Paula Basch, therapist, is currently only accepting direct referrals.

What is the process to becoming a new patient?

Please contact our office at 419-931-3020 to inquire about scheduling a New Patient appointment.

Once scheduled, our front office staff will email you a link for the Patient Portal where you will complete the New Patient Intake Forms before your first appointment. No need to print these forms. This is all done electronically and submitted directly to your chart once completed.

What types of treatment do you provide?

Our office in Perrysburg, Ohio includes board certified child, adolescent and adult psychiatrists, nurse practitioner and several therapists who offer comprehensive treatment options to meet your needs. 

Treatments include: medication management and psychotherapy.

Diagnoses treated include ADHD, eating disorders, mood disorders (including depression, bipolar disorder), anxiety disorders (including obsessive compulsive disorder, separation anxiety, panic disorder), psychotic disorders, autism spectrum disorders, behavioral disturbances and developmental disorders. 

What is your fee schedule?

Please see our Full Fee Schedule.

What are your policies?

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